Two software alternatives to using the factory 'Benbox' software are T2 Laser and BenCutLaser (BCL).
Each one of these software programs have many video tutorials to help you get started using them and to understand what they do.
In a nut shell, T2 is for engraving images and BCL is for cutting out parts.
T2 Laser Youtube Channel: https://goo.gl/7IuMpc
BCL Youtube Channel: https://www.youtube.com/user/rfresh1011
There is another engraving software program called RobotLaser. It is in early beta testing phase at this time.
RobotLaser has its own software board on this forum, located here: http://benboxlaser.us/index.php/board,51.0.html
Click on that link and read up on what RobotLaser is all about.
Questions should be asked in the specific software section for each one of these products!
Thanks to @Ross for this suggestion to help the newbies on the forum!