I looked through the trouble shooting and haven't found another post about this particular issue, but maybe it's because I unknowingly burnt out my laser when I first tested it out.
My problem is that while everything else seems to be working fine, my laser is turning on but not burning through anything, not even making a dent when I put the power to 100%. (I recently purchased the 5.5w Eleks laser machine.) I installed the BenCutLaser and T2 software, and used the line tests and nothing works. I'm suspecting my laser might be defective, when I focus the laser there is a circular lens flare around the laser beam, so maybe it's not focusing as much as it should be. Any suggestions at this point would be greatly appreciated!