And then they come here because the tech support is still zip.
Actually, they have their own forum -- but -- they do not let you ask questions (pre-sales or other wise) -- unless -- you have purchased one of their machines. So, if you have any questions, you have to buy it first and then you can ask
I don't think any of their users would come here for any help because the Emblaser is a closed system...the software is all under the control of Darkly Labs and it is a highly controlled licensed OEM verison...so their users have to make use of their forum.
I have read many many posts on their forum and have never seen anyone asking about what firmware they are using, so I have no idea what they are using or who wrote it/owns it. Their users don't seem much interested in the controller board, microprocessor or firmware that is being used...and I guess maybe that's because there is nothing they can do to change it (if they wanted to).
By contrast, our laser machines are very open and expandable and cost much less. The founder, Dominic, and I have exchanged some emails in they past. I had some questions that he answered since I could not post on his support forum.
The Emblaser One was really a Banggood type of DIY machine in disguise...and it was over priced in my opinion.
I can tell you that what our Cam-Tech NC Team is developing for our laser machines for expansion and greater capabilities goes beyond what even the Emblaser II is offering. To be clear, what the Emblaser II is offering is very attractive and is a much improved version over their first generation DIY laser...but the II DIY is still very expensive for a 5/6 watt laser diode.